Support
We are a small team. We read every email.
The fastest way to reach us is by email. We try to reply within one working day.
Email support
For anything about your account, a result that did not land, or a billing question.
support@rizzlit.comCommon questions
- How do I cancel my subscription?
- From Settings on your Apple ID, open Subscriptions, select Rizzlit Pro, and cancel. Cancelling stops the next renewal.
- How do I delete my account?
- Open the app, Settings, Account, Delete account. This removes your account, every composite, and any pending upload.
- Where does my photo go?
- Your photo is sent to our server only to produce the composite, and is deleted as soon as the result returns. A scheduled sweep clears anything that survives within five minutes. We never use your photo to train a model.
- My result did not look like me. What now?
- Send us the backdrop and the rough time. We will look at the composite request and offer a fresh one on the house.